Insurance & Payment Information

Our billing manager has worked for Albany PT since 1991. She has extensive knowledge of the insurance billing process and is very successful at resolving billing issues with insurance companies. All of our bills are processed onsite so you can rest assured that when you call our office you will get your questions answered by someone who really knows the business.

After your first call to our office, we will work directly with your insurance company and/or treating physician's office to obtain any necessary authorizations prior to the start of your treatment.

We'll contact your insurance company for you to verify your benefits for physical therapy services and have that information for you at the time of your 1st visit.

If you have a co-payment, it will be collected when you sign in at the beginning of each visit. If you have a deductible that has not been met, we will collect a set amount at the beginning of each visit until your deductible is satisfied. Once your insurance processes our bills, if you have a balance due, a statement will be sent to you. We accept Visa, MasterCard, Checks, and Cash for all payments.

For any billing or insurance related questions, please contact Sherry Jackson at (510) 526-2353.

Accepted Insurance

We are contracted with over 100 insurance companies including most of the major ones in the Bay Area (below is a small sample). Feel free to call us if you would like to verify that we are contracted or accept your specific insurance plan.